Warranty Registration

Each Comfort Spring mattress is a product that ensures the highest quality materials and advanced technology used in its creation. The mattresses (excluding the cover) is guaranteed by the Manufacturer, Far East Foam Industries San.Bhd., to give optimum service for the specified period. The Far East Foam Industries Sdn.Bhd. Service Warranty operates under the following conditions:

MATTRESS: The Manufacturer will undertake to repair / replace defective springs at no charge whatsoever, excluding transportation cost, if any. This warranty is limited to a term of 1 year after the date of purchase. The mattress, however, must have been used or utilised on an acceptable divan / similar structure of foundation. After this 1 year period, a service charge of 1 / 10th of the recommended retail price ~ commencing at the date of complaint ~ multiplied by the number of years since the purchase, plus transportation cost if any.

MATERIALS: The manufacturer reserves the right to substitute similar materials of equal quality if there are no identical materials available at the time of repair or replacement. The Manufacturer reserves the right to refuse service if the complaint is due to causes other than defective workmanship or materials. In addition this right to refuse service extends to mattresses that are found to be in an unsanitary condition.

INSTRUCTIONS: Important tips that will give your “ComfortTop” longer years of quality service: 

  • Turn your mattress every 3 months
  • Place your mattress away from direct sunlight
  • Do not bend or fold mattress
  • Discourage and avoid jumping on the mattress/

“ComfortTop” is self ventilated and specially treated to repel insect pests such as cockroaches and bugs.